Arlington County Emergency Numbers Hurricane Sandy

Northern Virginia at the moment isn’t in the clear from Hurricane Sandy.

By Friday morning, Hurricane Sandy was a Category 1 hurricane with 80-plus-mile-per-hour winds according to the National Hurricane Center. 

Print out this list of emergency and non-emergency numbers and keep it handy during and after the storm in case your power, home phone or other services are interrupted or trees come down on or near your property. 

Arlington County Resources

• Arlington County’s Office of Emergency Management has information for residents.
  
• Sign-Up for Arlington Alert  to receive emergency alerts, notifications and updates on cell phones, pagers, email accounts and satellite radio.
• Listen to AM 1700, Arlington County’s emergency radio station.
• Follow Follow @arlingtonalert for official alerts, @ReadyArlington for great emergency tips, and ReadyArlington on Facebook

Non-Emergency Information

The Arlington County non-emergency number 703-558-2222 should be used for non-emergency or routine public safety request for assistance. However, if you have an emergency, please dial 911. 

Power Outages

• BGE outages: 877-778-2222; downed wires: 800-685-0123; view outage map
• Dominion Virginia Power outages and downed wires: 1-866-DOM-HELP (1-866-366-4357), TTY 711; view outage map
• NOVEC (Northern Virginia Electric Cooperative) outages and downed wires: 1-888-335-0500 or 703-335-0500, TTY 711; view outage reports
• Pepco outages: 1-877-737-2662; downed wires: 202-872-343; view outage map

Downed Trees

For more information on tree removal services after the storm

• Adjacent to public roads: Contact Virginia Department of Transportation at 1-800-FOR-ROAD, TTY 711.

• Call the Emergency Communications Center (ECC) at 703-558-2222 for after-hours emergencies to clear fallen trees or branches blocking streets or for downed power lines.

• Call the DPR Forestry Maintenance Supervisor at 703-228-6525 for hazardous tree or hazardous branch removal involving trees on Arlington County property; for general maintenance of trees on Arlington County property; or for trees or branches have fallen on Arlington County property.

• Private property: Removal is the property owner's responsibility. Be aware of the risk of chain saw injury during tree removal. Use a chain saw safely to clear debris. If a tree has hit your home, call your property insurance company before starting the removal process. 

Flooding

• Street Flooding, Water, Sewer and Storm-sewer: 703-228-6555 (emergency hotline) (Note: During high rains, call volume is often greater than normal. Operators will respond to your call as soon as they can.)

Trash Service

• Brush pick up, bulky items pick up, or report missed trash pick up: 703-228-6570
• Sidewalks, potholes: 703-228-6570 (Mon. thru Fri. from 8am-5pm)
• Trash and recycling: 703-228-6570 (Mon. thru Fri. from 8am-5pm)
• Sports cancellations (fields and leagues): 703-228-4715.

Traffic Signal Outages: 703-228-6511

Natural Gas Emergencies: Washington Gas 703-750-1400 or 800-752-7520. If you smell gas, leave and call 9-1-1. Washington Gas Safety Page

Phone, Cable, and Internet Service

• Cox Cable, Phone, and Internet: Call 703-378-8422 or visit their website
• Verizon Phone and Internet: Call 1-800-VERIZON (1-800-837-4966) or visit their website.
• Direct TV: Call 1-800-531-5000  or visit their website.
• Dish Network: Call 1-800-333-3474 or visit their website.

Insurance

The Virginia state Bureau of Insurance offers free consumer guides titled, "What to Do After an Insured Commercial Property Loss"', and "What to Do After an Insured Homeowners Loss". These guides are available at www.scc.virginia.gov/boi. The Bureau of Insurance has staff specifically trained to handle disaster insurance questions and problems. Call 804 371 9185 or 804 371 9185 or 9691. The toll-free number is 1-877-310-6560.